At Oneman Network, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Billing information (credit card details, payment method)
• Account credentials (username, password)
• Communication preferences
• Support ticket content and correspondence

Automatically Collected Information

• IP addresses and geolocation data
• Browser type and operating system
• Access times and pages viewed
• Referral URLs
• Server logs and usage statistics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and transactions
• Sending service-related notifications and updates
• Responding to customer support requests
• Improving our services and developing new features
• Preventing fraud and ensuring security
• Complying with legal obligations
• Marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors
• Data center providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Enforcement of our Terms of Service
• Protection of our rights or property
• Prevention of fraud or security threats

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Secure data storage facilities
• Access controls and authentication
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• Active account data: retained while your account is active
• Billing records: 7 years for tax and accounting purposes
• Server logs: 90 days
• Deleted account data: 30 days (then permanently deleted)
• Backup retention: up to 30 days

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, please contact us through our support system.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

10. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

11. GDPR Compliance

For users in the European Union, we comply with GDPR requirements:

• Lawful basis for processing your data
• Data protection officer contact available
• Right to lodge a complaint with supervisory authority
• Data processing agreements with third parties

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a prominent notice on our website. The "Last Updated" date at the top reflects the most recent revision.

13. Cookie Policy

You can control cookies through your browser settings:

• Block all cookies
• Accept only first-party cookies
• Delete cookies after each session

Note: Blocking certain cookies may affect website functionality.